Identify, and provide an evidence-based overview of: a system, process or infrastructure improvement implemented recently in the workplace or in the healthcare system. To address this task students may choose to focus on item a) listed below or chose from initiatives listed under item b). 1. Select a quality improvement initiative that has been introduced in your workplace, or elsewhere in the healthcare system and that has interested you. ¢ Quality improvement initiative at a ward or unit level o Improving nursing handover OR ¢ Quality improvement initiative at a facility level o Hospital-wide falls prevention program OR Quality improvement initiative at a system level o National Inpatient Medication Chart 2. Show how leadership, professional communication and interpersonal skills have been used when working in partnership with patients, families and carers to promote the achievement of patient safety and quality through the selected improvement initiative. 3. State how legal and regulatory requirements associated with the safety and quality improvement have been implemented and monitored. 4. Adequately and appropriately define and describe all major terms, including ˜systems,’ ˜quality processes’, ˜infrastructure improvements’ and ˜effectiveness’. 5. Identify the criteria used to evaluate effectiveness of the improvement initiative in relation to quality and safety outcomes.