Operations Management principles, theories and models
This assessment task is designed to apply Operations Management principles, theories and models. You are to apply these to analyse the current operations of an organisation described in a short case study. The assignment requires you to write a succinct business report that identifies the operational issues in the case and develops an argument about their root causes. As such, your diagnostic business report presents a cause/effect argument that reflects the insights from extensive research within the academic literature relating to operations management. The objective is to identify and specify the problems that exist (do not try to solve the case study). Some research into the sector would also be beneficial.
Full details of the case and assignment requirements are available on the unit website.
Your diagnostic report will be assessed using a Marking Rubric according to the following criteria:
Thorough understanding of relevant concepts, principles, theories, tools and models used in identifying the issues in the case study and diagnosing their causes: 45%
Compelling expression of your evidence-based arguments: 30%
Clear flow of thought throughout the paper with a clear and succinct purpose described in the introduction and a clear and succinct summary of the causes of the issues: 10%
Critical analysis and integration of relevant academic insights from at least ten (10) academic journals: 10%
Appropriate in text referencing and reference list. Adherence to APA formatting: 5%
Report length 1500-words.
Submissions must be in Business Report format using Word with 1.5 line spacing and Times Roman 12 point font.
Referencing Style: American Psychological Association (APA)
Case Study: CQuest Marine Laboratory
Based on the Great Barrier Reef, CQuest Marine Laboratory (CQML) comprises a 600M2 floating platform permanently anchored alongside a coral Cay. CQML commenced as a marine laboratory with scientists studying the coral ecosystem and fish habitats. Now owned privately by Douglas and Amy Patterson, CQML was granted a marine park permit five years ago to share their eco-marine science venture with 120 tourists per trip. Since that time, they have contracted with a company that operates a catamaran (licensed to carry 100 people) to transport tourists the 30 nautical miles from Trinity Inlet in Cairns to the platform. They retain their 15-metre long two-masted schooner as a ‘mother-ship’ to support scientific expeditions away from the platform.