Review the Domtar case from Chapter 6 and answer the following questions:
a. In the implementation of Kaizen, what groups of employees are likely to need training? How should the trainees be organized? Think of this issue from a training design perspective and from a training content perspective.
b. For the type of training envisioned, what are the learning objectives? Write these objectives in complete form.
c. For each group of employees that will need training, what are the organizational constraints that need to be addressed in the design of the training? What design features should be used to address these constraints? Be sure to address both the learning and transfer of training issues.
You are assigned the challenge of designing the training program for the temporary CSS employees who must complete training before they become permanent CSS employees.
How will you evaluate whether each person in your training program has mastered the knowledge and skill levels needed to perform as a CSS? Describe the types of questions you would ask of those supervising the CSS employees graduating from your program.case 2